General Shipping Information
If the shipping address you input is different from your confirmed Paypal mailing address you must email us at support@garagistic.com to let us know that. We ship to your confirmed Paypal mailing address to protect ourselves. We must have an email telling us the shipping address if you do not want it shipped to your confirmed Paypal address. All tracking numbers sent via Paypal. If you have any questions please feel free to contact us at support@garagistic.comHere at Garagistic, we have over 700 products with more than 1500 total variations of those products which are produced in-house here in sunny CA. We pride ourselves in creating products from scratch out of about 75 different types of raw materials ranging from aluminum to Delrin plastic. While we do have stock of raw material, our products take time to for us produce, assemble and pack.
Free Shipping Limitations
Free shipping is only eligible in the contiguous USA. Free shipping only applies to order that meet certain requirements set by us (and can be changed at anytime). Those requirements are currently that an order is over $450 and under the a "Dimensional package weight" of 30lbs. What this means is that roll bars, sway bars, and items we deem oversized do not ship for free. If your order is over this 30lbs rule it will not qualify for free shipping. Free shipping methods are at our discretion and CANNOT BE CHANGED. Most items will either be first class or priority USPS. Free shipping is not valid internationally and this list (but not limited to): Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern, Mariana Islands, Puerto Rico, U.S. Virgin Islands. Customers will not be able to pick shipping methods (or overnight) if free shipping is selected. Qualifying order total is based on product subtotal—taxes and non-standard shipping charges are not included as a qualifying cost. You are responsible for non-standard shipping charges such as special handling surcharges and oversize fees (where indicated), Truck Freight fees, expedited shipping, hazardous materials charges, etc. Offer is subject to adjustment due to returns, cancellations, and exchanges. We have the right at anytime to revoke free shipping.
International Buyers
Customs/Duty Fees: Customs and duty fees are the responsibility of the buyer, and cannot be altered through illegal manipulation of product pricing. Cost of customs/duty fees is specific to each country and dictated based on the cost of the products being imported. Please check your countries import fees before placing your order.
Shipping Methods: Please be aware that we offer multiple shipping methods for international orders. Those methods include: DHL International, USPS First class and USPS priority flat rate envelope.
Although first class is much cheaper, USPS seems to lag on delivery and there is no way to track the package once it has been dropped off. DHL while more expensive than USPS First class, offers active tracking and a shipping time between 3-6 days for most countries.
The flat rate envelope and DHL options are more money but you will get your parts much quicker and the tracking number shows the package route! (the default shipping methods on this site is either DHL or USPS Flat Rate Envelope).
If you want the cheaper route, you must email us at support@garagistic.com to request this and we will send you a Paypal invoice. We are not liable if you do not get your package with this option as we have no way to track it once it's at the post office.
Return Restocking Fees
There is a 20% restocking fee for all returns. For custom parts (made to order parts like our engine mounting kits) there is a 35% restocking fee. We do not accept returned customized items such as driveshafts and wiring harnesses.
Refund Information:
We do not refund shipping costs. On returns on custom parts (or parts returned past 30 days from purchase) we have the right to give store credit instead of a refund. We do not accept returned customized items such as driveshafts and wiring harnesses. By using this website you agree to all these terms.
Please be aware that some parts we offer are made to order and can take up to two weeks before they are shipped. Please contact us before ordering if this is an issue.
You have the option to locally pickup items at our Westminster location (by appointment only):
Pickup Address
Garagistic, LLC
6372 Industry way
Westminster, CA, 92683
Email: support@garagistic.com
